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Rush Hair And Beauty - Horrible, impolite customer service.

They called me to go to they branch in Harrow and I sacrificed of my time to commute to the shop and suddenly a rude employee talked to me in a very rude way. Horrible cut, dying hair and brushing. I don't recommend anyone to go to Harrow Rush Hairdresser.
Company wrote 0 private or public responses to the review from Dec 03.
1.0
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
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#1413706
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Rush Hair And Beauty - Awful customer service and incompetent staff
Rush Hair And Beauty - Awful customer service and incompetent staff
I went into Kings X Branch to get my roots done. First she gave me purple streaks (said she left the bleach in too long then later denied saying it). Tried to cover it up and turned my hair grey with a toner. Then tried to cover that and turned it orange. I went back...
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Company wrote 0 private or public responses to the review from Dec 02.
1.0
I didn't like
  • Bad customer service
  • Unprofessional stylist
  • Bad colour
#1412899
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Rush Hair And Beauty - Bad experience

Rush Hair And Beauty - Bad experience
Rush Hair And Beauty - Bad experience
Rush Hair And Beauty - Bad experience
I was yesterday at Rush in westfield to do the bolayage on my natural hair and the colour was totally wrong and white-yellow, i asked to do it again and I showed a lady who had that colour in tha salon and the same, totally wrong and different. Today i need to go and find someone to correct my colour, i hope i gonna be lucky ..you can see in the picture what i asked and what i had it
Company wrote 0 private or public responses to the review from Nov 22.
1.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
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#1405673
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Today i have visited Rush in Westfield. I was adviced by common friend to meet and trust Craig who just started working there. Well, beyond the fact that my regrowth were not covered for the first and i needed to waste an extra 90min, (no apologies, vwry cold attitude...
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Company wrote 0 private or public responses to the review from Nov 15.
2.6
#1400927
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I would like to raise a complaint towards Rush's discriminatory pricing policy. I am a woman and I do have short hair pixie style, which would be equivalent to an average male hair cut. When scrolling through the online booking I have been placed on the dilemma to...
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Company wrote 0 public responses to the review from Oct 22.
#1386666
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I went in to rush at Redhill as my preferred hairdressers cancelled on me last minute and I needed to sort my hair before my holiday. I had booked in for a balayage which I was super excited to get because my hair was horrible and brassy and I wanted a ash look to my...
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Company wrote 0 private or public responses to the review from Oct 09.
1.0
#1377001
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SENT TO RUSH CUSTOMER SERVICES - DID NOT RECEIEVE REPLY Earlier this week I booked online at RUSH for an all over colour (50% off) and cut and was quoted £87.50. On arriving I explained what I was after and was informed that because I had bleached it previously I would...
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Company wrote 0 private or public responses to the review from Sep 08.
Anonymous
Anonymous

They lie to customer and say they have fifty percent of on all hair Service i have been one of this salon in Dalston And Seen Ryyen who did my Hair his said to me he will give...

#1350006
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Rush Hair And Beauty - The hairdresser was a cowboy!!

Rush Hair And Beauty - The hairdresser was a cowboy!!
Went in with nice hair,I wanted a short crop as I usually have.The stylus said he'd been trained by Vidal Sassoon. 15 mins later he told me he was done.my hair was a mess.not styled.and a huge chunk missing from my now very uneven fringe. He said it was like that when I came in!!! Wtf?? £40 for the pleasure of wrecking my hair. I feel a total mess and feel embarrassed about going out anywhere. One word...crap!
Company wrote 0 private or public responses to the review from Aug 30.
1.4
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Price Affordability
Product or Service Quality
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Value for money
#1342281
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Rush Hair And Beauty - Fantastc

First time at rush at basildon essex ...a lovely young lady called kaz or kat lol ....amazin hair cut never seen my hair look so good before ....i will be going back and reccomenfing to my friends .....happy customer ...maxine priest x
Company wrote 0 public responses to the review from Jul 29.
#1315759
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Contact Rush Hair And Beauty

Mailing Address:
RUSH Hair Ltd
3rd Floor Central House 27 Park Street UK
Croydon, CR0 1LA
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My wife has been visiting Rush for 10 years and my 5 year daughter since her first haircut at the age of 2. We called the Horsham Branch to make an appointment for the 25th May 2018. The appointment was for my 3 year son Adam who has autism, we enquired if any staff...
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Company wrote 0 private or public responses to the review from Jul 14.
1.0
#1303630
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